Terms & Privacy Policy

User Agreement and Service Policy

Effective Date: 02.05.2025

Thank you for choosing Livitpay Ltd. This User Agreement and Service Policy ("Agreement") establishes the terms under which you may use our advanced artificial intelligence services, including AI-generated voiceovers, text-to-speech conversions, personalized voice profiles, AI-driven animations, and related digital products (the "AI Services"). If you do not accept all provisions, please discontinue usage immediately.

1. AI Services Provided

Our AI Services utilize sophisticated artificial intelligence algorithms to offer users a wide array of digital content solutions. This includes high-quality text-to-speech conversion, customizable AI voice generation, dynamic animation creation, and supplementary AI-powered digital solutions. We regularly upgrade and expand our AI capabilities to meet evolving user needs.

2. User Eligibility and Registration

Users must be at least 18 years of age or of legal age in their jurisdiction to create an account and utilize our AI Services. You agree to provide current, truthful, and complete information during registration. Promptly update this information if any changes occur to maintain account accuracy.

3. Intellectual Property Rights

Livitpay Ltd holds exclusive ownership of all intellectual property related to our AI technology, software solutions, animations, and custom voice creations. Users are granted a limited, revocable, non-exclusive license for personal or internal organizational use only. Any unauthorized commercial distribution or duplication is strictly forbidden.

4. Privacy, Data Protection, and Usage

Our Privacy Policy, which users explicitly accept by using our platform, explains how we collect, manage, and protect personal data. Your continued usage implies consent to our privacy and data handling practices.

5. Order Management and Payment Procedures

When making orders, users must supply accurate and complete billing and order details. We reserve the right to refuse or cancel any orders for reasons including technical difficulties, product unavailability, pricing inaccuracies, or suspected fraud. Payments must be processed via secure payment gateways at the time of order submission.

6. Account Security Obligations

You are solely responsible for maintaining the confidentiality and security of your login credentials. Notify us immediately of any unauthorized usage or breach of your account. We reserve the right to terminate or suspend accounts suspected of being compromised or involved in illegal activities.

7. Pricing, Fees, and Applicable Taxes

Pricing for our AI Services is clearly displayed but subject to change at any time without notice. You are responsible for all applicable taxes, duties, or additional charges that may apply based on your jurisdiction. Any identified pricing errors will be promptly corrected and affected users notified.

7.1 Token-Based Pricing (Public Disclosure)

Our AI Services operate on a token-based usage model for features such as text-to-speech conversions, voice generation, and animations. Tokens represent units of computational resources consumed during service usage. For transparency, token pricing is provided below without requiring user login or account access:

  • 100 tokens: 10 EUR
  • 200 tokens: 20 EUR
  • 500 tokens: 50 EUR
  • 1000 tokens: 100 EUR
  • Custom tokens: user-defined amount (1 to 5000)

These rates apply to all AI Services and are billed based on the selected token package. Token counts are calculated per request and may vary by service tier or volume discounts.

8. Digital Content Delivery

All digital products, including voice profiles and animations, are delivered electronically to your registered email address or platform account. You are responsible for ensuring that the contact details provided are accurate and up-to-date. We strive to meet estimated delivery timelines but cannot guarantee them.

9. User Submitted Content

By submitting content through our platform, users grant Livitpay Ltd a perpetual, global, royalty-free license to use, modify, and distribute this content to provide and improve our AI Services. You affirm that all user-submitted content is original or that you possess all necessary rights to grant this license.

10. Prohibited User Activities

Users must refrain from unauthorized activities including, but not limited to, distributing harmful software, attempting platform security breaches, conducting fraudulent transactions, or any form of spam. Violations will result in immediate termination of access.

11. Indemnification

Users agree to indemnify and defend Livitpay Ltd against all claims, liabilities, expenses, and damages arising directly or indirectly from misuse of the AI Services, violations of this Agreement, or infringement upon third-party rights.

12. Limitation of Liability and Disclaimers

The AI Services are provided without warranty and on an “as-is” basis. We expressly disclaim responsibility for any indirect, incidental, consequential, or punitive damages incurred from using our services.

13. Termination and Suspension of Services

We retain the right to suspend or terminate your access without prior notice if you violate the terms of this Agreement or pose a risk to the integrity of our services or other users.

14. External Content and Resources

Our platform may link to third-party websites or resources. We disclaim any responsibility for the content, practices, or policies of these external sites.

15. Governing Law and Conflict Resolution

This Agreement is governed by laws in the jurisdiction of Livitpay Ltd's official registration. All disputes must initially be resolved amicably. Unresolved disputes will be handled through binding arbitration.

16. General Terms and Provisions

If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions remain fully effective. This document comprises the entire understanding and supersedes any prior agreements concerning your use of our AI Services.

17. Amendments to This Agreement

We reserve the right to amend this Agreement at any time, with amendments clearly communicated on our platform. Continued use after amendments indicates acceptance of the updated terms.

18. Contact and Support Information

For any inquiries, assistance, or concerns regarding these terms, contact us via:
Email: support@thinxai.io
Postal Address: 128 City Road, EC1V 2NX, London, United Kingdom

19. Additional Disclosures

19.1 Electronic Communications

Use of our services constitutes consent to electronic communication.

19.2 Force Majeure

We shall not be liable for delays or failures resulting from events outside our control.

19.3 Feedback Usage

Any feedback provided may be freely utilized without compensation or acknowledgment.